Effective Date: 4/29/2026

ScaleBase (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and opt into our messaging services.

1. Information We Collect

We may collect the following types of information:

Name

Email address

Phone number

Any information you provide through our website forms

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support

Send appointment confirmations and reminders

Send updates related to your requested services

Send marketing messages (only if you have explicitly opted in)

Message frequency varies. Message and data rates may apply.

3. SMS Communication & Consent

By providing your phone number and opting in through our website, you consent to receive SMS messages from ScaleBase LLC. These messages may include:

Appointment confirmations and reminders

Service-related updates

Promotional or marketing messages (if separately consented)

You can opt out at any time by replying STOP. For assistance, reply HELP.

4. Data Sharing & Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including secure (SSL) transmission of data.

5. Data Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, or misuse.

6. Age Restrictions

By using our website and opting into our messaging services, you represent that you are at least 18 years of age.

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

7. Your Rights

You may request to access, update, or delete your personal information by contacting us at the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

ScaleBase LLC
4219 E Eastmoor St. Springfield, MO 65809
[BUSINESS PHONE NUMBER — same one used for A2P]
[email protected]